SHIPPING
Medilinc - Health Supplements
At Medilinc, we strive to ensure that your health supplements are delivered to you as quickly and efficiently as possible. Please read our shipping policy carefully to understand how we handle shipping and delivery.
Shipping Destinations
Currently, we offer shipping within the United Kingdom only.
Shipping Methods and Delivery Times
We use Royal Mail for all our deliveries to ensure that your order reaches you in a timely and secure manner. Our standard delivery time is 2 working days from the date of dispatch.
Order Processing Time
Orders are processed and dispatched within 2 working days from the date of purchase. Please note that orders placed on weekends and public holidays will be processed on the next working day.
Shipping Rates
Standard Shipping (2 Working Days): Free
Once your order has been processed you will receive a shipping confirmation email, please use your order number when contacting us about your order.
Shipping Address
Please ensure that the shipping address provided is correct and complete. Medilinc is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to resend the order.
Delivery Delays
While we aim to deliver within the specified time frame, there may be occasional delays due to unforeseen circumstances such as adverse weather conditions, postal strikes, or high demand. If your order has not arrived within the expected delivery time, please contact our customer service team at info@medilinc.co.uk.
Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately at info@medilinc.co.uk. We will work with our suppliers to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
Returns and Refunds
For information on returns and refunds, please refer to our refund policy (Refund policy – Medilinc Ltd.)
Contact Us
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at info@medilinc.co.uk. Our customer service team is here to help and ensure that your shopping experience with Medilinc is a positive one.
Thank you for choosing Medilinc!